Job Description

If you're looking for a career that will provide a challenging work environment and many opportunities to learn, our company is the place for you. Join our team and become part of a company full of exciting opportunities. We help employees achieve their personal best by offering many opportunities that develop and enhance their skills for career advancement.

Duties

Responsible for partnering with external and internal customers providing excellent customer service and administrative support within Customer Energy Management in Support Services. This position works in a virtual team atmosphere while having individual accountability. Duties may include, but are not limited to:

• Make and Take customer calls
• E-mail Customers
• Collect customer and project information
• Input data into customer projects
• Processing Billing
• Processing Permits
• Process Tasks
• Work with third party entities
• Create notifications, and orders
• Partnering with internal and external customers for job completion to timeline.
• Must be able to communicate pleasantly, and professionally, with co-workers, internal and external customers.
• Must be able to interface and work with teams with diverse disciplines, understand their administrative needs and requirements.
• Must be willing and able to rely on Policies, Procedures, Job Aids and pre-established guidelines to perform the functions of the position.
• The successful candidate will possess good computer skills, including aptitude and ability to learn and use one, or more, versions of specialized software.
• We are willing to train the skilled candidate on the job.

Skills Required

• Microsoft Word
• Excel
• Access
• Outlook email system
• Detail oriented
• Highly motivated
• Well-organized
• Team oriented
• Attitude and aptitude to learn new skills and perform new responsibilities

Skills Preferred

• SAP Front/Back Office
• Plotter operation
• Scanner operation

Education

• Experience Required: 0 to 1 year's work experience, this is an entry level position.

Experience Preferred

• Some work experience in an administrative or clerical role
• Experience with SAP would be an asset
• Strong customer service background

Education Required

• High School degree or equivalent

Education Preferred

• Some college

Other Information

• May require lifting and/or carrying heavy loads (Approx. 5-35lbs)
• May require travel
• May require overtime

Additional Info

At FastTek Global, Our Purpose is Our People and Our Planet . We come to work each day and are reminded we are helping people find their success stories . Also, Doing the right thing is our mantra . We act responsibly, give back to the communities we serve and have a little fun along the way.

We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years !

FastTek Global is financially strong, privately held company that is 100% consultant and client focused .

We've differentiated ourselves by being fast, flexible, creative and honest . Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.

Benefits

Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

Plus, we have a lucrative employee referral program and an employee recognition culture.

FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023!

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AI & Hiring Disclosure

We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.

All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.

If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.

Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.

To learn more or exercise your rights, please contact us at info@fasttek.com.

Job Tags

Full time, Work experience placement, Immediate start, Flexible hours,

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