Job Description

Title:  Facilities Manager

Reports to:  Chief Operations Officer

Department:  Operations

Classification:  Exempt; Non-Union

Date Created/Revised: 10/2025

Organization Overview: 

Sound Community Services, Inc. is a private, not-for-profit organization dedicated to educating, assisting , and supporting individuals with persistent mental illness and substance use disorders. We work tirelessly to create a culture and environment in which recovery and wellness are possible

Position Overview: 

The facilities Manager ensures efficient and effective operations of the Facilities Department, which is responsible for maintenance of agency owned real properties & vehicle, and oversight of related matters in the agency leased properties. This position oversees actively and participates of the tasks of maintenance, vehicle upkeep, and safety/security including activities such as completion of work orders (ticket system requests), safety checklists and drills. The Facilities Manager is also responsible for facilitating vendor contracts with oversight from the Chief Operations Officer "COO". The Facilities Manager functions at two levels: 1. ensures compliance with the external rules that are imposed upon our agency as a whole and, 2. ensure internal compliance with policies and procedures that are proscribed to achieve compliance with the externally imposed rules.

Functions: 

• Directs and oversees the date-to-day operations of the maintenance department, including efficient utilization of department staff
• Manage complete agency FreshService work requests and responses to tickets based on established KPI's
• Manage and performs basic maintenance of agency vehicles including general upkeep, repairs, and replacements
• Acts as primary liaison to landlords of agency leased properties and works to resolve maintenance related issues.
• Manages compliance to Environmental Services and facilities contracting process with COO.
• Supervises completion of agency-wide fire/emergency drills.
• Conducts quarterly audits/inspections of all agency sites.
• Develops and implements 24-7 emergency maintenance plan.
• Develops and fosters relationships with area vendors and outside services.
• Develops and implements annual and longer term (2-5) plans for all agency recurring & major maintenance, and capitol improvements working with the COO.
• Facilitate/chair committee(s) to achieve compliance with policies and attainment of operational goals.
• Flex time as required in the position to resolve emergent or potentially emergent facilities challenges. 
• Actively and proactively communicates information related to facilities (e.g. inclement weather).
• Lives the mission, vision, and values.
• Other duties as assigned.

Physical Requirements: 

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools, or controls, and climb stairs. The employee frequently is required to walk, talk and/or hear; Speaking and hearing ability sufficient to communicate effectively by phone or in person at normal volumes; Vision adequate to read correspondence, computer screen, forms, etc. The employee is occasionally required to stand and climb or balance. The employee must occasionally lift and/or move up to 75 lbs. Specific vision abilities required by this position include the ability to adjust focus.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Qualifications: 

BS in related field, MS in related field desired. Experience: 3 years’ experience in healthcare field to include demonstrated l eadership. Familiarity with safety, environmental services, security, facilities, fleet management.  

  Skills needed in Communications, Critical thinking, Quick thinking, Operations management, Technology as efficiencies, General maintenance, Leadership and effective supervision. Experience working with individuals with severe and persistent mental illness preferred.  

Sound Community Services, Inc. is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V  

Job Tags

Similar Jobs